Terms of Business
- Our Boards are made from a 18 mm Melamine
Faced Chipboard (MFC) material with a of 0.4mm or 2mm edging of our
choice, unless specified by the customer.
- Boards are made to order from measurements supplied and
therefore we cannot accept returns, make refunds or
accept cancellations unless an error has been made on our part.
- We will have goods shipped as soon as possible
but is subject to availability of materials and
transportation.
- Please take note of the wood grain direction. Unless requested
differently, the grain will be up / down.
- MFC boards are intended for indoor use and not designed for
any "wet areas"
- MFC moisture resistant (MR) can be requested as an
upgrade and priced accordingly.
- We will make every effort to achieve 100% accurate
sizes. We will only accept returns for discrepancies of
+/-5mm.
- If we make an error and you want a replacement or make a
return, this must be within 14 days of the purchase.
- Before making a return request, please call our office
for a "returns number" and please ensure that
you wrap the goods for return in suitable packaging to
avoid damage. Upon receipt, we will dispatch a
replacement item as soon as possible..
- We cannot accept return items without an official
returns number supplied by our office.
- We confirm all orders with you and therefore ask you to
supply full contact email and telephone contact
details.
- We reserve the right to reject or cancel an order for
whatever reason we feel necessary without any charges to
you.
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